Terms and Conditions

All material is guaranteed to be as specified. All work in a workmanlike manner according to standard practice. Any alteration or deviation from the above specifications involving extra costs will be executed only upon written orders and may become an extra charge over and above amount stated above. All agreements are contingent upon delays or incidents beyond our control. Owner to carry fire and property insurance. Our workers are fully covered by workman's compensation Insurance.

Under New York State Lien Laws any contractor, subcontractor, laborer or supplier not paid for the work performed or the materials or services supplied, has claims that may be asserted against you and your property. All deposits or advances will be placed in an escrow account within five business days with M&T Bank of Endicott, New York.

Contingencies that could affect the start, substantial completion, and/or final completion date are: -Weather conditions that prevent safe or effective working conditions. -Delays in obtaining materials caused by circumstances beyond CONTRACTOR”S control -Delays from previous jobs scheduled before your project. -Changes in the work requested by CUSTOMER and agreed to by CONTRACTOR -Unless otherwise stated, delays caused by the above contingencies shall prolong the work on a day to day basis.

Any contractor, subcontractor or material man who provides home improvement goods or services pursuant to this contract and who is not paid may have a valid legal claim against your property known as a “mechanic’s lien”. Any mechanic’s lien may be discharged. Payment of the agreed upon price under this contract prior to the filing of a mechanic’s lien may invalidate such lien. The Customer may contact an attorney to determine his/her right to discharge a mechanic’s lien.

Limited Workmanship Warranty: The Contractor agrees to repair or replace at the Contractor's expense for a period of one year from completion of installation, any part of the Product specified in this agreement, which upon Contractor's inspection proves to be defective. All Implied Warranties are limited in duration to the one year warranty period. Accordingly, any such implied warranties including merchantability, fitness for a particular purpose, or otherwise, are disclaimed in their entirety after the expiration of the one year warranty period. The obligation under this warranty is strictly limited to the repair or replacement of defective parts. Owner agrees to pay reasonable collection fees.

Extended Limited Workmanship Warranty for Epoxy and Polyaspartic Installations: The Contractor agrees to repair or replace at the Contractor's expense for a period of one year from completion of installation, any part of the Product specified in this agreement, which upon Contractor's inspection proves to be defective. For a period of 10 (Ten) years from the date of installation the Contractor agrees to provide the full cost of labor to repair or replace at the Contractor's expense for a period of one year from completion of installation, any part of the Product specified in this agreement, which upon Contractor's inspection proves to be defective. The customer will be responsible to pay for all materials to repair or replace at the Contractor's expense for a period of one year from completion of installation, any part of the Product specified in this agreement, which upon Contractor's inspection proves to be defective. All Implied Warranties are limited in duration to the ten (10) year warranty period. Accordingly, any such implied warranties including merchantability, fitness for a particular purpose, or otherwise, are disclaimed in their entirety after the expiration of the one year warranty period. The obligation under this warranty is strictly limited to the repair or replacement of defective parts. Owner agrees to pay reasonable collection fees.

Payment Terms:
Down Payment Due Upon Signing Agreement: 50%
Payment Due Upon Completion of Installation: 50%

I have read the attached colorant and sealer application disclaimers and have been completely educated on the sensitive and permanent nature of this type of application and hereby agree that payment for services will not be effected or withheld due to any discrepancy related to the following attached articles.

Any and all permits for any installation Starkrete is to perform is the responsibility of the Homeowner/Customer to acquire at their own cost, separate and above from any Contract or Agreement with Starkrete, from their respective building code authority.

Colorant & Sealer Application
Disclaimer and Acknowledgement Section:

New Concrete Product Disclaimer:

• The finished product will be in compliance with industry standards. The finalized product will be an average of 4” in thickness for all foot traffic areas, and an average of 6” in thickness for any product that requires vehicle traffic.

• The final product will have proper amount of slope for drainage. The slope may have some variation due to the textured stamp.

• The finalized product may have slight variations in texture and levelness due to the textured stamp.

• The finished product may have slight variation in the smoothness of the edging due to the physical pressure executed or the walls of the frame due to the stamping process.

• Control Joints are going to be placed in your concrete to allow for movement. They are intended to minimize cracking in the concrete. However, cracks may still occur even with the placement of control joints. They will be made using a hand held saw, therefore; they will not be perfectly straight.

• A reasonable amount of damage to the customer's property may occur throughout the course of your construction project. Customer is responsible to mark out underground wires, drainage, etc… so contractor does not hit lines.
(ex. lawn damage due to wetness of ground or washing of concrete tools & equipment)

Coloring:

• Concrete coloring will have varied results in appearance depending on, temperature, sunlight, and other natural elements.

• Integral concrete coloring is applied throughout the entire bath of concrete. Therefore, the color will remain even if the concrete surface is abraded.

• Acid stain, concrete dyes, concrete stains and color hardener are coloring products applied to the concrete surface only. Therefore, any abrasion to the concrete surface will remove the color.

• Color charts are not an exact representation of the final product color. Samples are an approximation of color and do not denote the texture/sheen. Colors are subject to normal industry variation and vary with each surface and application method.

• A sample board is a representation of the finished product and is always recommended but will not guarantee exact color and texture of the finished product. We do not assume responsibility for shade variations between sample boards and final products.

• Natural elements may cause variations in color, texture, and random “mottling” making a predetermined effect or exact color matching non-applicable.

Sealer:

• The surface sealer product being applied reacts with the minerals in the surface of the concrete to achieve its strength, durability, and protection from natural elements.

• The concrete sealer is a sacrificial surface applied on top of the concrete. Just like wax on a floor, when the sealer or wax is worn or abraded, the surface underneath becomes unprotected.

• Concrete sealer may and most likely will darken the finished color.

• Applying surface sealer is always recommended to protect the finished product from natural elements; however, it may and most likely will cause the finished surface to become more slippery.

Concrete Resurfacing/Overlay Product Disclaimer:

• The concrete resurfacing product is applied uniformly over the entire concrete surface at a depth of ¼” for floor surfaces. Therefore, this product will not change slope of the existing surface. This product will only be used to level or change the slope of the existing surface if specified on the contract.

• The warranty excludes damages caused by failure of any previous coating, failure of substratum or damage caused by physical abuse, including , but not limited to, scratches from abrasive objects or materials and spills from gasoline, battery acid, paint remover, insecticides, and fertilizer, or a previous sealer coating wearing off (Contractor must be made aware of any previous sealers and documented on the contract)

• The concrete resurfacing product being applied relies on the integrity of the existing concrete. Movement, heaving, cracking, and the like occurring in the existing concrete can cause a negative outcome in the resurfacing product. These include but are not limited to delamination, cracking, and chipping

• If the area that is being overlaid has Control Joints, then we are going to re-cut Control Joints in your concrete to allow for movement. They will be made using a hand held saw; therefore, they will not be perfectly straight.

• The coating is not indestructible and some care in protecting the surface is necessary. Please see the Starkrete “Care Card”

• The concrete overlay process is a process that may show any existing GRAIN, BLEMISHES, CRACKS, EXPANSION JOINTS, HOLES, TROWELING or TEXTURE in the concrete surface.

• Existing cracks re-appearing after Starkrete coating has been applied are not covered under warranty.

• A reasonable amount of damage to the customer's property may occur throughout the course of your construction project.
(ex: lawn damage due to wetness of ground, or washing of concrete tools & equipment)

Coloring:

• The color applied to the concrete over product is a surface color and only penetrates the top surface. Therefore, if the surface is abraded the concrete will not retain its color.

• Natural elements may cause variations in color, texture, and random “mottling” making a predetermined effect or exact color matching non-applicable.
• Epoxy is subject to discoloration or “yellowing” over time due to exposure to UV light. Please be aware that our epoxies have a UV stabilizer in them, but that only prolongs the discoloration.

Sealer:

• The surface sealer product being applied reacts with the minerals in the surface of the concrete to achieve its strength, durability, and protection from natural elements.

• The sealer is a sacrificial surface applied on top of the concrete. Just like wax on a floor, when the sealer or wax is worn or abraded, the surface underneath is unprotected.

• Concrete sealer may and most likely will darken the finished color.

• Applying surface sealer is always recommended to protect the finished product from natural elements; however, it may and most likely will cause the finished surface to become more slippery.

Contingencies that could affect the start, substantial completion, and/or final completion date are:

-Weather conditions that prevent safe or effective working conditions.
-Delays in obtaining materials caused by circumstances beyond CONTRACTOR”S control
-Delays from previous jobs scheduled before your project.
-Changes in the work requested by CUSTOMER and agreed to by CONTRACTOR
-Unless otherwise stated, delays caused by the above contingencies shall prolong the work on a day to day basis.

Epoxy Product Disclaimer:

• The concrete resurfacing product is applied uniformly over the entire concrete surface at a depth of 1/16”-1/8” for floor surfaces. Therefore, this product will not change slope of the existing surface. This product will only be used to level or change the slope of the existing surface if specified on the contract.

• The coating is not indestructible and some care in protecting the surface is necessary. Please see the Starkrete “Care Card”

• The concrete overlay process is a process that may show any existing GRAIN, BLEMISHES, CRACKS, EXPANSION JOINTS, HOLES, TROWLING or TEXTURE in the concrete surface.

• Existing cracks re-appearing after Starkrete coating has been applied are not covered under warranty.

• Epoxy has a tendency yellow/amber in ultra violet light over time. How quickly this happens depends on the amount of direct ultra violet light it is exposed to.

Coloring:

• The color applied to the concrete over product is a surface color and only penetrates the top surface. Therefore, if the surface is abraded the concrete will not retain its color.

• Natural elements may cause variations in color, texture, and random “mottling” making a predetermined effect or exact color matching non-applicable. Epoxies are known to amber due to Ultra Violet light.

Sealer:

• The surface sealer product being applied reacts with the minerals in the surface of the concrete to achieve its strength, durability, and protection from natural elements.

• The sealer is a sacrificial surface applied on top of the concrete. When the sealer or wax is worn or abraded, the surface underneath is unprotected. Therefore, the sealer or wax will need to be re-applied periodically.

• Applying surface sealer is always recommended to protect the finished product from natural elements; however, it may and most likely will cause the finished surface to become more slippery.

• Applying anti skid aggregate to the concrete sealer is always recommended but will not guarantee a completely non slip surface.

• The concrete sealer lifespan varies due to natural elements, foot and vehicle traffic, power washing, and other forms of wear and tear.
IMPORTANT!
This is a “faux-finish” application and is an artistic attempt to recreate a natural look, theme, or antiqued weathered aged appearance in or on existing concrete.

Due to the chemical and permanent nature of the product being applied the application will not be subject to “artistic interpretation” or dispute

Concrete Counter top Product Disclaimer:

• The Customer should assume a reasonable amount of dust will be created from polishing the concrete counter tops.
• Tools and equipment to create the countertops will need to be washed off on the customers property, which will create a small mess.
Coloring:

• Concrete coloring will have varied results in appearance depending on, temperature, sunlight, and other natural elements.

• Integral concrete coloring is applied throughout the entire bath of concrete. Therefore, the color will remain even if the concrete surface is abraded.

• Acid stain, concrete dyes, concrete stains and colorhardner are coloring products applied to the concrete surface only. Therefore, any abrasion to the concrete surface will remove the color.

• Natural elements may cause variations in color, texture, and random “mottling” making a predetermined effect or exact color matching non-applicable.

Sealer:

• The surface sealer product being applied reacts with the minerals in the surface of the concrete to achieve its strength, durability, and protection from natural elements.

• The concrete sealer is a sacrificial surface applied on top of the concrete. Just like wax on a floor, when the sealer or wax is worn or abraded, the surface underneath becomes unprotected.

• Concrete sealer may and most likely will darken the finished color.

• The concrete sealer lifespan varies due to natural elements, foot and vehicle traffic, power washing, and other forms of wear and tear.

IMPORTANT!
This is a “faux-finish” application and is an artistic attempt to recreate a natural look, theme, or antiqued weathered aged appearance in or on existing concrete.

Due to the chemical and permanent nature of the product being applied the application will not be subject to “artistic interpretation” or dispute.

The above prices, specifications and conditions are satisfactory and are hereby accepted. You are authorized to do the work specified. Payment will be made as outlined.

Starkrete has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.starkrete.com. If at any time you find this privacy policy unacceptable, you must immediately leave this website.

We respect your privacy. Any information we collect from you, including your email address, will simply be used to send you the information you have requested. We will not give or sell your personal information to any unaffiliated third party. If you give us your email and permission to send more information, you may opt out of receiving any additional email messages at any time, by unsubscribing from our email list.

Information Gathering

We use your IP address to help diagnose problems with our server and to administer our website by (1) identifying which parts of our site are most heavily used (2) to tailor site content to user needs and (3) to generate aggregate statistical reports. We do not link IP addresses to anything personally identifiable. This means that user sessions will be tracked, but the users will remain anonymous.

You need not provide Starkrete with personally identifying information (e.g., name, telephone number, email address, city and/or state of residence) as a condition of using our site. However, your failure to provide certain personally identifying information when asked will prevent certain features of the website from functioning or will prevent Starkrete from effectively responding to certain of your requests. The website will collect only that personally identifying information that you affirmatively provide in response to a direct request.

We may use a tool called "Google Analytics" to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve our website. Google Analytics collects only the IP address assigned to your browser on the date of your visit, instead of your name or other identifying information. We do not combine the information collected through the use of Google Analytics with any personally identifiable information. Although Google Analytics plants a "cookie" on your web browser to identify you as a unique user the cookie cannot be used by anyone but Google. Google's ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing your return visits to this site by disabling cookies on your browser. Please refer to your browser settings for additional information on disabling cookies or visit Google Analytics' currently available opt-outs for the web.

Third Party Sites

Links within our site may connect to external sites outside of our domain as a convenience to you. If you use these links, you will leave Starkrete’s site. We are not responsible for the privacy practices or the content of such websites, and do not make any representations about them. Before visiting or providing personally identifying information to any third-party website, you should review its privacy policy and practices, and should take those steps necessary to, in your discretion, protect your privacy.

Security

Starkrete has implemented and maintains reasonable security procedures and practices to protect against the unauthorized access, use, modification, destruction or disclosure of your personally-identifying information.

Contacting the Homepage

If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact Starkrete:

311 Garfield Ave

Endicott, NY 13760

Phone: 607-321-0117

E-mail: admin@starkrete.com

Updated 2/1/19